Privacy Policy

Effective Date: [22/12/2020]

Giúp Việc Hải Anh (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Full name
  • Phone number
  • Email address
  • Service address
  • Service requests and inquiries
  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies and analytics tools

You may choose not to provide certain information; however, this may limit our ability to provide our services.

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries.
  • Provide domestic helper services.
  • Schedule appointments.
  • Improve our customer service.
  • Improve website performance and user experience.
  • Send important service updates.
  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Analyze website traffic.
  • Measure marketing performance.
  • Improve website functionality.

You can disable cookies through your browser settings at any time.

4. Google Analytics

Our website uses Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect:

  • IP address
  • Browser information
  • Device type
  • Pages visited
  • Session duration
  • Geographic location (approximate)

This information is collected anonymously and is used solely to improve our services.

5. Google Ads & Remarketing

Our website may use Google Ads, Google Tag Manager, and Google Remarketing.

These tools may use cookies to:

  • Measure advertising performance.
  • Deliver relevant advertisements.
  • Improve marketing campaigns.

Google may use cookies according to its own Privacy Policy.

6. Facebook Pixel

We may use Meta (Facebook) Pixel to understand how visitors interact with our website after clicking Facebook or Instagram advertisements.

Facebook Pixel helps us:

  • Measure advertising effectiveness.
  • Optimize advertising campaigns.
  • Build remarketing audiences.

No sensitive personal information is shared through Facebook Pixel.

7. Information Sharing

We do not sell, trade, or disclose your personal information except in the following situations:

  • When required by law.
  • To protect legal rights.
  • When necessary to provide requested services.
  • With your consent.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your information, no internet transmission or electronic storage is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

10. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections.
  • Request deletion of your personal data.
  • Withdraw consent where applicable.
  • Contact us regarding any privacy concerns.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Giúp Việc Hải Anh

Address: Mỹ Đình 2, Nam Từ Liêm, Hà Nội, Việt Nam

Phone: 0983 971 238

Email: dovanhai1368@gmail.com